UAE Puts Consumer Rights as High Priority with 'Sanadak' Ombudsman Unit | Gulf News
The UAE has launched the ‘Sanadak’ ombudsman unit under the Central Bank to address and resolve consumer complaints related to financial and insurance services. This new initiative aims to enhance consumer protection and streamline dispute resolution.
Key Points from Anselm Mendes: “Sanadak's focus is on safeguarding consumer rights and resolving complaints efficiently. This initiative allows consumers to avoid lengthy legal processes and achieve quicker resolutions. It represents a significant advancement in protecting consumer interests and fostering a competitive financial market.”