FAQ
1. How far ahead should we start the renewal?
Three to four months, and earlier for complicated programmes. Anything later and you are accepting a number rather than shaping it, because there is no time to take the account to the market or to act on what the claims data shows.
2. Our premium jumped at the last renewal. Is that normal?
It is common, and it is usually explainable. Large individual claims, a shift in the age profile, medical inflation, or a plan design that quietly encourages utilisation. What matters is whether the increase was justified and whether anyone tested it. We do that testing before the renewal, not after.
3. Can we self-fund part of the programme?
Larger employers sometimes carry a share of the risk rather than insuring all of it, which can work well when claims are stable and predictable. It suits some companies and badly suits others. We will model it honestly, including the year it goes against you.
4. Do wellness programmes actually reduce claims?
Some do, over time, and the effect is easier to see in chronic condition management than in step challenges. We would rather point you at the two or three interventions your own claims data supports than sell you a programme that photographs well.
5. Can one policy cover our offices in several countries?
Often yes, through international group medical cover, though local regulations in each country shape what is possible. Tell us where your people are and we will map what can sit under one programme and what has to be arranged locally.